jlbos Casino is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have under Philippine law — written in plain language so you actually understand it.
Your Privacy Matters: jlbos Casino collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino users. We do not sell your personal data to third parties. This Policy applies to all users of jlbos.app and any associated mobile applications.
jlbos Casino ("jlbos," "we," "us," "our") is the operator of the online gaming platform accessible at jlbos.app. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA") and its Implementing Rules and Regulations, jlbos acts as the Personal Information Controller in respect of the personal data it collects from users of the Platform.
This Privacy Policy governs the collection, use, storage, disclosure, and protection of personal data provided by or collected from users in connection with their use of jlbos Casino. By registering for an Account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
jlbos collects the following categories of personal data, depending on how you interact with the Platform:
jlbos collects personal data through the following means:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity, KYC, and financial data |
| Processing deposits and withdrawals | Financial and identity data |
| Providing and improving gaming services | Gaming activity and technical data |
| Fraud prevention and security monitoring | Technical, financial, and identity data |
| Anti-money laundering (AML) compliance | Identity, financial, and transaction data |
| Responsible gaming monitoring and tools | Gaming activity and account data |
| Customer support and dispute resolution | Communications and account data |
| Marketing and promotional communications (with consent) | Contact and preference data |
| Platform analytics and performance improvement | Technical and usage data |
| Legal and regulatory compliance | All categories as required |
Under the Philippine Data Privacy Act of 2012, jlbos processes your personal data on the following legal bases:
jlbos does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
jlbos may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, or sale of all or substantially all of jlbos's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer via email or a prominent notice on the Platform.
jlbos may share your data with other third parties where you have provided explicit, informed consent to such sharing.
Our Commitment: All third-party service providers engaged by jlbos are contractually required to process your personal data only for the specified purpose, maintain appropriate security measures, and comply with the Philippine Data Privacy Act of 2012.
jlbos uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following types of cookies may be used:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the Platform. Detailed cookie information is available in our Cookie Notice, accessible from the Platform footer.
jlbos retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jlbos's data disposal procedures.
jlbos implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While jlbos takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials. In the event of a personal data breach that is likely to result in harm to you, jlbos will notify you and the National Privacy Commission (NPC) within the timeframes required by the DPA.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jlbos:
You have the right to know what personal data jlbos collects about you and how it is used — which is the purpose of this Privacy Policy.
You may request a copy of the personal data jlbos holds about you, including information on how it has been processed.
You may request correction of inaccurate or incomplete personal data held in your jlbos Account at any time.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
You may object to processing of your data for direct marketing purposes at any time, with immediate effect.
You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
To exercise any of these rights, please contact our Data Protection Officer (see Section 15). jlbos will respond to all verified requests within thirty (30) days. We may request proof of identity before processing your request to protect against unauthorised access to your data.
If you believe jlbos has not handled your personal data in accordance with the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Age Restriction: jlbos Casino is strictly for users who are 21 years of age or older, in accordance with Philippine law. We do not knowingly collect personal data from persons under 21.
jlbos implements age verification procedures during registration to prevent underage access to the Platform. If jlbos becomes aware that personal data has been collected from a person under 21 years of age, it will promptly close the associated Account, delete the personal data, and report the matter to the relevant authorities where required.
If you are a parent or guardian and believe that a minor has registered on the Platform, please contact our support team immediately so that we can take appropriate action.
jlbos primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting providers or international game software suppliers — jlbos ensures that such transfers are made only to countries or organisations that provide an adequate level of data protection, or under contractual arrangements that impose equivalent protections to those required by the Philippine DPA.
By using the Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
The jlbos Platform may contain links to third-party websites or services for informational purposes. jlbos is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by jlbos through the Platform.
jlbos may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
The "Effective Date" at the top of this Policy indicates when the current version was last updated. We encourage you to review this Policy periodically. Your continued use of the Platform following notification of any update constitutes your acceptance of the revised Policy.
jlbos has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us:
For complaints that remain unresolved after contacting jlbos, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines.
Six pillars of our commitment to your privacy and data security.
All data transmitted between your device and jlbos is protected by TLS encryption. Sensitive data at rest — including KYC documents and financial records — is encrypted using industry-standard protocols.
jlbos operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). We have a registered Data Protection Officer and follow NPC guidelines on data handling and breach notification.
Your personal information is never sold, rented, or traded to third-party marketers. Data is shared only with service providers who need it to operate the Platform — and only under strict contractual protections.
Every category of data jlbos collects is documented with a clear purpose. No data is collected "just in case." If we don't need it to serve you, we don't collect it.
Access, correct, delete, or export your data at any time. jlbos responds to all verified data rights requests within 30 days — no runaround, no unnecessary delays.
In the unlikely event of a data breach, jlbos is prepared to notify affected users and the National Privacy Commission within the timeframes mandated by Philippine law.
jlbos Casino is for entertainment only. We use your gaming activity data to power responsible gaming tools — including deposit limits, session reminders, and self-exclusion — to help you stay in control.
⚠️ Gambling is addictive. Know when to stop. For players 21 years and above only.
Now that you know exactly how jlbos handles your data, join thousands of Filipino players who trust us for a secure, fair, and transparent online casino experience. Local payments, certified games, and a platform built on accountability.
For players 21 years and above only. Please play responsibly.